Microsoft Dynamics 365 for Sales (legacy) — Question 2

You are working with an organization that uses Microsoft Dynamics 365 for sales.
You want to show the sales personnel actions cards with reminders for opportunity close dates, activities, reminders for emails that have not been responded to, and statistics on how often sent emails have been opened by recipients.
Which featured should you implement in Dynamics 365?

Answer options

• A. Relationship Insights with Auto Capture and Email Engagement
• B. Relationship Insights with Relationship Assistant and Email Engagement
• C. Relationship Insights with Relationship Analytics and Email Engagement
• D. Relationship Insights with Relationship Analytics and Relationship Assistant

Correct answer: D

Explanation

The correct answer is D because the Relationship Insights with Relationship Analytics and Relationship Assistant provides the necessary features to display reminders and statistics for sales personnel effectively. Options A and C do not include the Relationship Assistant, which is vital for actionable insights, while option B lacks the Relationship Analytics component that is also crucial for the required statistics.