Microsoft Dynamics 365 Fundamentals (CRM) — Question 59

A company has a large number of technicians that work in the field.
You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.
What should you implement?

Answer options

• A. Resource scheduling optimization
• B. Unified routing for table records
• C. Schedule board
• D. Universal Resource Scheduling

Correct answer: A

Explanation

The correct answer is Resource scheduling optimization, as it specifically focuses on optimizing the scheduling of resources to minimize travel time. The other options, while related to scheduling, do not directly address the automation of travel time reduction for field technicians.