Microsoft Dynamics 365 Fundamentals (CRM) — Question 58

A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service.
You need to proactively monitor customer's equipment to identify problems and maintenance needs.
Which two Connected Field Service options can you use?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

Correct answer: C, D

Explanation

The correct answers are C and D because Azure IoT Central and Azure IoT Hub are both designed to facilitate the monitoring and management of connected devices, making them suitable for proactively identifying equipment issues. Options A and B, while useful in other contexts, do not provide the specific capabilities necessary for equipment monitoring through IoT solutions.