Microsoft Dynamics 365 Fundamentals (CRM) — Question 159

You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians' qualifications professional licenses, and certifications.
Which attribute should you use?

Answer options

• A. Skills
• B. Roles
• C. Proficiency model

Correct answer: A

Explanation

The correct answer is A, 'Skills', because this attribute is specifically designed to encompass qualifications, licenses, and certifications of personnel. Options B and C do not directly relate to tracking individual qualifications, making them unsuitable for this requirement.