Microsoft Dynamics 365 Field Service — Question 84

As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing.

You need to advise on the ways time entries can be created in Field Service.

What are three possible ways? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Automatically tor bookings related to Custom Entities
• B. Manually for Custom Business Processes
• C. Automatically for Work Order bookings
• D. Automatically for bookings related to Cases
• E. Automatically for Time-off requests

Correct answer: B, C, E

Explanation

The correct answers are B, C, and E because they provide valid methods for creating time entries in Field Service. Option B allows for manual time entry during Custom Business Processes, while C enables automatic time tracking for Work Order bookings, and E supports automatic entries for Time-off requests. Options A and D are incorrect because they do not represent valid ways to track time entries in the context provided.