Microsoft Dynamics 365 Field Service — Question 83

Your company enabled automatic time entries for all technicians.

You need to explain to the dispatchers when the time entry actuals will be created in the work order process.

In which work order status will this occur?

Answer options

• A. In Progress
• B. Closed-Posted
• C. Completed
• D. On Break

Correct answer: C

Explanation

The actual time entries are created when the work order status is 'Completed', as this indicates that the work has been finished and the time can be accurately recorded. The other statuses, such as 'In Progress' and 'On Break', do not signify that the work is done, and 'Closed-Posted' usually pertains to finalized financial entries rather than the actual time logging.