Microsoft Dynamics 365 Field Service — Question 199

You are configuring work orders for technicians to complete the onsite service.

When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.

Which option should the technician use to enter their time spent?

Answer options

• A. Work Order Service
• B. Field Service Product Type as Non-Inventory
• C. Field Service Product Type as Inventory
• D. Work Order Resource Booking

Correct answer: A

Explanation

The correct answer is A, as the 'Work Order Service' option is specifically designed for technicians to record the time they have spent on a service task. Options B and C pertain to product types and do not relate to time tracking, while D involves resource booking, which is not the appropriate option for logging labor time.