Microsoft Dynamics 365 Field Service — Question 162
You are configuring work orders for technicians to complete the onsite service.
When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.
Which option should the technician use to enter their time spent?
Answer options
- A. Field Service Product Type as Non-Inventory
- B. Work Order Service Task Type
- C. Work Order Incident Type
- D. Work Order Service
Correct answer: D
Explanation
The correct answer is D, as the Work Order Service is specifically designed for technicians to document the time they have spent on a service task. Options A, B, and C do not directly pertain to logging labor time for service completion, making them unsuitable for this purpose.