Microsoft Dynamics 365 Field Service — Question 161

You are configuring work orders for technicians to complete the onsite service.

When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.

Which option should the technician use to enter their time spent?

Answer options

• A. Work Order Service Task Type
• B. Field Service Product Type as Non-Inventory
• C. Work Order Incident Type
• D. Field Service Product Type as Service

Correct answer: D

Explanation

The correct answer is D because the Field Service Product Type as Service is specifically designed for logging the time spent on service tasks and generating invoices accordingly. Options A and C do not directly relate to entering labor time for invoicing, while B refers to a product type that is not suitable for tracking labor charges.