Microsoft Dynamics 365 Field Service — Question 128
Your customer wants to update compressor temperature information in an external system called Maximo.
The update in the external system should happen if the compressor temperature reading is above 107 degrees, while the technician is performing onsite repairs.
What is the most efficient way to perform this task systematically?
Answer options
- A. Create Dual Write integration logic to update Maximo when the temperature reading entered is greater than 107 degrees.
- B. Create a Business Process Flow on the booking to update Maximo when the temperature reading entered is greater than 107 degrees.
- C. Create a Power Automate flow to update Maximo when the temperature reading entered is greater than 107 degrees.
- D. Create a Business Process Flow on the work order to update Maximo when the temperature reading entered is greater than 107 degrees.
Correct answer: C
Explanation
The correct answer is C, as Power Automate is designed for creating automated workflows that can react to specific conditions, like temperature readings. Options A and D involve Dual Write and Business Process Flows, which are less suitable for real-time updates based on specific criteria. Option B is related to bookings, which is not the focus in this scenario.