Microsoft Dynamics 365 Sales — Question 53

A company uses Dynamics 365 Sales to manage sales leads.
You must create two leads. One lead must target customers between ages 30 to 40 in the oil industry. The other lead must be based on interactions with your website in the last week.
You need to set up conditions when creating the leads.
What are two categories of conditions? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Entity
• B. Date range
• C. Behaviour rules
• D. Fixed rules

Correct answer: C, D

Explanation

The correct answers are C and D because 'Behaviour rules' pertain to the actions taken by potential customers, while 'Fixed rules' are predefined criteria that can be applied consistently. Options A and B, while relevant in certain contexts, do not specifically address the types of conditions needed for the leads described in the question.