Microsoft Dynamics 365 Sales — Question 52

A company uses Dynamics 365 Sales.
You need to add an email activity to both a contact and its corresponding account without setting the Regarding field.
Where should you add the email activity?

Answer options

• A. Dynamics 365 App for Outlook
• B. Quick Create form
• C. Account record only
• D. Contact record only

Correct answer: D

Explanation

The correct answer is D because adding the email activity directly to the contact record automatically associates it with the corresponding account without requiring the Regarding field to be filled. Options A and B do not allow for this direct association, while options C and D limit the activity to one record type only.