Microsoft Azure AI Fundamentals — Question 44

You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers.
Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Text Analytics
• B. QnA Maker
• C. Azure Bot Service
• D. Translator

Correct answer: B, C

Explanation

The correct answers are B and C because QnA Maker provides a framework for creating a question-and-answer service, while Azure Bot Service facilitates the development and deployment of chatbots. Text Analytics and Translator do not specifically cater to the creation of a chatbot for answering predefined questions.