Microsoft Azure AI Fundamentals — Question 43

You have a frequently asked questions (FAQ) PDF file.
You need to create a conversational support system based on the FAQ.
Which service should you use?

Answer options

• A. QnA Maker
• B. Text Analytics
• C. Computer Vision
• D. Language Understanding (LUIS)

Correct answer: A

Explanation

QnA Maker is specifically designed to create a question-and-answer layer over your FAQ content, making it the most suitable choice for building a conversational support system. The other options, such as Text Analytics and Computer Vision, are focused on text analysis and image processing, respectively, which do not directly assist in creating a conversational interface from FAQ data.