Microsoft Azure AI Fundamentals — Question 45

You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer.
Which service should you use?

Answer options

• A. Custom Vision
• B. QnA Maker
• C. Translator Text
• D. Face

Correct answer: B

Explanation

The correct answer is B, QnA Maker, as it is specifically designed to provide question and answer capabilities for customer support scenarios. The other options, such as Custom Vision and Face, are focused on image recognition, while Translator Text is for translation services and does not address the needs of a support system.