ITIL Foundation v5 — Question 14

What does sustainability assure in the context of a service or product?

Answer options

• A. The service will meet the agreed requirements
• B. The service will continually meet requirements for environmental responsibility
• C. The service delivers the required functionality to meet business needs
• D. The service supports the performance of the consumer

Correct answer: B

Explanation

The correct answer, B, highlights that sustainability ensures ongoing compliance with environmental standards, which is crucial for long-term ecological health. Options A, C, and D focus on meeting specific requirements or functionalities, which do not encompass the broader implications of sustainability related to environmental responsibility.