ITIL 4 Foundation — Question 345

Which of the four dimensions focuses on roles, responsibilities, and systems of authority?

Answer options

• A. Value streams and processes
• B. Partners and suppliers
• C. Organizations and people
• D. Information and technology

Correct answer: C

Explanation

The correct answer is C, as it specifically pertains to the roles and responsibilities of individuals within an organization and the authority they hold. The other options focus on different aspects such as processes, external relationships, and technology, which do not directly address roles and systems of authority.