ITIL 4 Foundation — Question 322
Which is included in the purpose of the 'change enablement' practice?
Answer options
- A. Make new and changed services available for use
- B. Ensure that risks have been properly assessed
- C. Record and report selected changes of state
- D. Plan and manage the full lifecycle of all IT assets
Correct answer: B
Explanation
The correct answer is B because assessing risks is a critical component of change enablement to minimize negative impacts. The other options, while related to IT service management, focus on different aspects such as service availability, state recording, and asset lifecycle management, which are not the primary purpose of change enablement.