ITIL 4 Foundation — Question 273
Which practice nurtures links with stakeholders at strategic and tactical levels?
Answer options
- A. Supplier management
- B. Relationship management
- C. Service desk
- D. Service level management
Correct answer: B
Explanation
The correct answer is B, as relationship management focuses on building and maintaining connections with stakeholders, ensuring effective communication and collaboration. The other options, while important, do not specifically emphasize the nurturing of stakeholder relationships at both strategic and tactical levels.