ITIL 4 Foundation — Question 256

When applying the 'collaborate and promote visibility' principle to an organization's initiative, which is NOT a necessary action?

Answer options

• A. Basing decisions about the initiative on visible data
• B. Communicating information about the initiative to other parts of the organization
• C. Ensuring everyone involved in the initiative is in agreement about it before starting
• D. Considering different methods of communication for the different audiences

Correct answer: C

Explanation

The correct answer is C because achieving consensus among all participants before commencing is not a requirement for promoting visibility. In contrast, options A, B, and D emphasize the importance of data-driven decisions, effective communication, and tailored messaging, which are all vital actions for enhancing collaboration and visibility.