ITIL 4 Foundation — Question 223

Which is recommended as part of the 'progress iteratively with feedback' guiding principle?

Answer options

• A. Analyze the whole situation in detail before taking any action
• B. Reduce the number of steps that produce tangible results
• C. Prohibit changes to plans after they have been finalized
• D. Organize work into small manageable units

Correct answer: D

Explanation

The correct answer, D, emphasizes breaking down work into smaller units to allow for iterative progress and feedback. Options A, B, and C contradict this principle by promoting extensive analysis before action, limiting tangible results, and resisting changes, respectively.