ITIL 4 Foundation — Question 193

What is defined as `any component that needs to be managed in order to deliver an IT service`?

Answer options

• A. An event
• B. An IT asset
• C. A configuration item
• D. A change

Correct answer: C

Explanation

The correct answer is C, as a configuration item is specifically defined as any component that is required for managing and delivering IT services. Options A, B, and D do not encompass the full range of components that must be managed; an event is a noteworthy occurrence, an IT asset refers to resources, and a change is an alteration made to a configuration item.