ITIL 4 Foundation — Question 146

Which guiding principle discourages 'silo activity'?

Answer options

• A. Focus on value
• B. Start where you are
• C. Collaborate and promote visibility
• D. Keep it simple and practical

Correct answer: C

Explanation

The correct answer, 'Collaborate and promote visibility', emphasizes teamwork and openness, which are essential to avoid siloed operations. The other options, while important principles, do not specifically address the issue of working in isolation, thus making them less relevant in this context.