Certified in the Governance of Enterprise IT (CGEIT) — Question 114

An enterprise is replacing its customer relationship management (CRM) system with a cloud-based system. Which of the following should be done FIRST when preparing for data migration?

Answer options

• A. Review the enterprise data architecture
• B. Establish a data quality plan
• C. Consult the quality assurance (QA) function
• D. Acquire data migration tools

Correct answer: A

Explanation

The first step in preparing for data migration is to review the enterprise data architecture to understand the structure and flow of data. This foundational assessment ensures that any subsequent steps, such as establishing a data quality plan or acquiring migration tools, are based on a clear understanding of the existing data landscape. Options B, C, and D are important but should follow the initial architecture review.