Certification of Capability in Business Analysis (CCBA) — Question 140

A lead business analyst (BA) analyzed the performance of all BA's within the organization. How should the BA approach communicating the results to stakeholders?

Answer options

• A. Compare a solution used at another company
• B. Identify the performance objectives
• C. Select performance measures
• D. Determine the reporting requirements

Correct answer: C

Explanation

The correct answer, C, is essential because selecting appropriate performance measures allows stakeholders to understand the effectiveness and efficiency of the business analysts. While identifying performance objectives (B) and determining reporting requirements (D) are also important, they come after the selection of performance measures. Comparing a solution from another company (A) may not be relevant to the specific context of the organization.