Certified Business Analysis Professional (CBAP) — Question 91

A business analyst (BA) was tasked with eliciting requirements for a new product scheduling system. The BA interviewed and discussed the requirements with the manager and supervisor. The requirements were written and approved by both the supervisor and manager. Which stakeholders were missed in the requirements?

Answer options

• A. IT support
• B. Project manager
• C. Upper management
• D. End users

Correct answer: D

Explanation

The correct answer is D, as end users are critical stakeholders who will directly interact with the product scheduling system and provide valuable insights into its functionality. The other options, while important, do not represent the primary users of the system who would benefit from having their requirements included.