Certified Business Analysis Professional (CBAP) — Question 115

The business analyst (BA) presented a concept model during a requirements walk through to the project sponsor, implementation subject matter expert, and operational support staff. While the presentation was clear to the project sponsor, the other stakeholders were unsure about the impacts to their respective daily tasks. What should the BA include in the next walk through, so that all stakeholders have a better understanding of the requirements?

Answer options

• A. A governance architecture to contextualize the business analysis approach
• B. An information management model to identify requirement gaps
• C. A capability model to illustrate strategic objectives
• D. An appropriate level of abstraction to support differing viewpoints

Correct answer: D

Explanation

The correct answer is D because providing an appropriate level of abstraction allows stakeholders with different roles and responsibilities to understand how the requirements impact their specific tasks. Options A, B, and C are useful but do not directly address the need for clarity across diverse stakeholder perspectives.