Google Workspace Professional Administrator — Question 20

You have been asked to support an investigation that your litigation team is conducting. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness. What two actions should you take? (Choose two.)

Answer options

• A. Move the user to their own Organization Unit, and set a custom retention policy.
• B. Create a hold on the user's mailbox in Google Vault.
• C. Reset the user's password, and share the new password with the litigation team.
• D. Copy the user's data to a secondary account.
• E. Create a matter using Google Vault, and share the matter with the litigation team members.

Correct answer: B, E

Explanation

The correct actions are B and E because placing a hold on the user's mailbox in Google Vault ensures that all email data is preserved for the investigation, while creating a matter in Google Vault allows for organized management and sharing of relevant data with the litigation team. Options A, C, and D are inappropriate as they either alter user settings without preserving data or compromise user security.