Google Workspace Professional Administrator — Question 103

An employee at your organization is experiencing video call issues in Google Meet, and they were unable to resolve the issues by themselves. You need to troubleshoot the issue. What should you do first?

Answer options

• A. View the Meet quality report of the employee.
• B. Ask your network administrator to add the dedicated Meet IP address range for your users.
• C. Restart the device of the employee.
• D. Check the Meet settings of the employee.

Correct answer: A

Explanation

Viewing the Meet quality report of the employee provides crucial information about the call quality and any potential issues affecting their experience. The other options may help in resolving the problem but do not provide immediate insights into the specific issues causing the video call problems.