Genesys Cloud CX Professional — Question 69

Genesys Cloud CX supports embedded clients for Salesforce and Zendesk.

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is True because Genesys Cloud CX does indeed provide support for embedded clients specifically designed for Salesforce and Zendesk. The option False is incorrect as it contradicts the functionality that Genesys Cloud CX offers.