Genesys Cloud CX Professional — Question 3

Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is True because Genesys Cloud CX allows users to share files with external parties who are not members of the organization. The option False is incorrect as it contradicts the sharing capabilities of the platform.