Genesys Cloud CX Professional — Question 29

Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?

Answer options

• A. Disable Location Detection
• B. Password Expiration
• C. Disable Genesys Cloud CX Login
• D. Open Admission

Correct answer: C

Explanation

The correct answer is C, as disabling the Genesys Cloud CX login requires SSO integration to manage user authentication. Options A and B do not depend on SSO configurations, and D, Open Admission, refers to a different aspect of access management that does not require SSO.