Genesys Cloud CX Professional — Question 25

Where are Genesys Cloud CX call recordings stored by default?

Answer options

• A. Edges
• B. Cloud
• C. Web Service
• D. AWS Cloud

Correct answer: D

Explanation

The correct answer is D, as Genesys Cloud CX stores call recordings in AWS Cloud by default, leveraging Amazon's infrastructure for scalability and reliability. Options A, B, and C do not represent the actual storage method used for call recordings in Genesys Cloud CX.