Genesys Cloud CX Professional — Question 124

Select the types of Phone Trunks available in Genesys Cloud CX. (Choose two.)

Answer options

Correct answer: B, D

Explanation

The correct answers are B and D because SIP trunks are used for voice over IP communication and WebRTC allows real-time communication directly in web browsers. A Gateway is used for converting protocols, and an Outbound Proxy is not a trunk type but rather a routing mechanism.