Genesys Cloud CX Professional — Question 124
Select the types of Phone Trunks available in Genesys Cloud CX. (Choose two.)
Answer options
- A. Gateway
- B. SIP
- C. Outbound Proxy
- D. WebRTC
Correct answer: B, D
Explanation
The correct answers are B and D because SIP trunks are used for voice over IP communication and WebRTC allows real-time communication directly in web browsers. A Gateway is used for converting protocols, and an Outbound Proxy is not a trunk type but rather a routing mechanism.