Genesys Cloud CX Professional — Question 125

Which of the following is used to design and personalize your own working environment, allowing you to configure and store custom views for future use?

Answer options

• A. Activity
• B. Evaluations
• C. Documents
• D. Workspaces

Correct answer: D

Explanation

The correct answer is D, Workspaces, as it specifically refers to the feature that enables users to design and personalize their working environment. The other options, such as Activity, Evaluations, and Documents, do not pertain to the customization and saving of user-specific views.