Genesys Cloud CX Professional — Question 102

Which of the following statements is true regarding default language selection on the Organization Settings page?

Answer options

• A. Default language is related to the organization’s language settings.
• B. Default language is not related to the organization’s language settings.
• C. Default language is the same as the organization’s language.
• D. Default language, once selected, cannot be changed directly by the user.

Correct answer: B

Explanation

The correct answer is B because the default language can be set independently of the organization's language settings, allowing for flexibility. Options A and C are incorrect as they imply a direct correlation that does not exist, while option D is wrong since the default language can indeed be changed by users under certain conditions.