Genesys Cloud CX Professional — Question 101

Once you create a custom field on your profile, it cannot be deleted from the Admin interface.

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is A, as once a custom field is created, it becomes a permanent part of the profile and cannot be deleted through the Admin interface. Option B is incorrect because it suggests that custom fields can be deleted, which is not the case.