Genesys Cloud Certified Professional – Reporting — Question 2

Sam wants to install the reporting app on his iPad for accessing the metrics. Help him by choosing the right one.

Answer options

• A. Genesys Cloud Admin
• B. Genesys Cloud User
• C. Genesys Cloud Reporting
• D. Genesys Cloud Supervisor

Correct answer: D

Explanation

The correct answer is D, Genesys Cloud Supervisor, as it is specifically designed for managing and viewing reporting metrics. The other options, while related to Genesys Cloud, do not focus on reporting functionalities needed for metrics access.