CompTIA Project+ (PK0-005) — Question 94
A team member finds a malfunctioning procedure in the system that will take a considerable amount of time to fix. Which of the following should be done FIRST?
Answer options
- A. Update the risk register
- B. Document the finding in the change log.
- C. Create a record in the issue log
- D. Detail a proposed solution.
Correct answer: C
Explanation
The correct step is to create a record in the issue log, as this ensures that the problem is formally acknowledged and tracked. Updating the risk register, documenting the finding in the change log, or detailing a proposed solution are important but should come after the issue has been logged.