CompTIA Project+ (PK0-004) — Question 62

One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

Answer options

• A. Run chart
• B. Fishbone diagram
• C. Scatter diagram
• D. Gantt chart

Correct answer: B

Explanation

The Fishbone diagram is the most suitable tool for identifying root causes of problems, as it visually maps out potential factors contributing to an issue. The other options, such as the Run chart and Scatter diagram, are useful for data analysis but do not provide a structured approach to pinpointing causes like the Fishbone diagram does. The Gantt chart is primarily used for scheduling and does not aid in problem diagnosis.