CompTIA Project+ (PK0-004) — Question 529

A vendor developed a new payroll system for a local transit authority. Due to the system's complexity, the vendor will need to work with the transit authority for three months after system implementation.
This will be documented in the:

Answer options

• A. warranty.
• B. training plan.
• C. WBS.
• D. SLA.

Correct answer: D

Explanation

The correct answer is D, as a Service Level Agreement (SLA) outlines the expectations and responsibilities between the vendor and the transit authority regarding support and collaboration post-implementation. Options A, B, and C do not specifically address the ongoing support and terms related to the system's complexity and implementation phase.