CompTIA Project+ (PK0-004) — Question 462

A tester explains the current set of test scenarios is having issues that require development team support. The development team has been non-responsive to tester concerns in the past. The project manager consults with the affected team members in an extra session to resolve pending items that could close the testing issues. Which of the following conflict resolution techniques is the project manager using?

Answer options

Correct answer: B

Explanation

The correct answer is B, as the project manager is facilitating collaboration between teams to resolve issues, which is indicative of a collaborative conflict resolution approach. The other options do not accurately reflect the approach taken; compromising suggests settling for less, forcing implies imposing a solution without input, and confronting typically means addressing issues in a more aggressive manner rather than working together.