CompTIA Project+ (PK0-004) — Question 450

Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables?

Answer options

• A. SLA
• B. Project charter
• C. Risk register
• D. RFP

Correct answer: A

Explanation

The Service Level Agreement (SLA) outlines the expected service levels and responsibilities of the vendor, making it the first document to consult for compliance issues. The Project Charter, Risk Register, and RFP do not specifically detail the performance expectations and obligations of the vendor, thus they are less relevant in this situation.