CompTIA Project+ (PK0-004) — Question 439

Joe. a project team member, has had excessive absences and poor work performance. The project manager has spoken with Joe and his manager multiple times with no success. Joe's negativity is beginning to affect other team members. Which of the following is the BEST course of action at this point?

Answer options

• A. Confront Joe and give him one last chance to correct his behavior.
• B. Try to rationalize with Joe the importance of being part of the team.
• C. Report Joe's work performance to the sponsor to resolve the issue.
• D. Remove Joe from the project and begin working to restore team morale.

Correct answer: C

Explanation

The best course of action is to report Joe's work performance to the sponsor to address the issue at a higher level, as previous attempts to resolve the problem with Joe have failed. Confronting Joe again or trying to rationalize with him may not yield any positive results, and removing him from the project could be premature without first addressing the situation with the sponsor.