CompTIA Project+ (PK0-004) — Question 408

Ann, a project manager, witnesses Joe, a team member raise his voice to another team member. Ann calls Joe into a private office and tells him that he will be removed from the project if this situation occurs again. Which of the following conflict resolution approaches is this an example of?

Answer options

• A. Avoiding
• B. Forcing
• C. Negotiating
• D. Confronting

Correct answer: B

Explanation

The correct answer is 'Forcing' because Ann is applying her authority to impose a consequence on Joe's behavior. The other options do not fit as avoiding would mean ignoring the conflict, negotiating involves compromise, and confronting typically entails discussing the issue openly rather than issuing threats.