CompTIA Project+ (PK0-004) — Question 409

Which of the following documents would MOST likely provide a broad, non-customized overview of a product or service?

Answer options

• A. SLA
• B. RFI
• C. RFP
• D. SOW

Correct answer: A

Explanation

The Service Level Agreement (SLA) typically outlines the expected service performance and quality metrics, thus providing a broad overview without customization. In contrast, an RFI (Request for Information) and an RFP (Request for Proposal) are more focused on gathering specific information or proposals, while a SOW (Statement of Work) provides detailed project requirements.