CompTIA Project+ (PK0-004) — Question 295

A project manager has been receiving conflicting feedback from a variety of team members about the deliverables of another team member. The project manager sets up a mandatory team meeting to discuss the issue. Which of the following BEST describes this approach?

Answer options

• A. Smoothing
• B. Forcing
• C. Negotiating
• D. Confronting

Correct answer: D

Explanation

The correct answer is D, as confronting involves directly addressing conflicts or issues to find a resolution. Smoothing, forcing, and negotiating do not effectively address the underlying problems as directly as confronting does, which seeks to resolve the conflicting feedback by bringing everyone together.