CompTIA Project+ (PK0-004) — Question 130

A key stakeholder claims to have not received status updates per the agreement. The PM reviews the communications plan and determines the updates were provided as agreed upon. Which of the following should the PM do NEXT to resolve the inconsistency between the communications plan and the stakeholder's expectations?

Answer options

• A. Analyze the RASI chart
• B. Review previous meeting minutes.
• C. Initiate a change control request.
• D. Updates the communications plan.

Correct answer: A

Explanation

The correct answer is A because analyzing the RASI chart will help the project manager clarify roles and responsibilities regarding communication, potentially revealing why the stakeholder feels uninformed. The other options do not directly address the stakeholder’s misunderstanding or the established agreement on updates.