CompTIA Project+ (PK0-004) — Question 119

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?

Answer options

• A. Forcing
• B. Negotiating
• C. Compromising
• D. Avoiding

Correct answer: C

Explanation

The project manager is using the compromising technique by seeking a middle ground that incorporates both the sponsor's and CIO's perspectives through a pilot release. Forcing would imply one party imposing their will, which does not happen here. Negotiating would suggest a back-and-forth discussion without a clear middle ground, while avoiding would mean not addressing the conflict at all.