CompTIA A+ Core 2 (220-1202) — Question 174

A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?

Answer options

• A. Single sign-on
• B. Windows Hello
• C. BitLocker
• D. User Account Control

Correct answer: B

Explanation

Windows Hello offers a more secure and user-friendly authentication method, such as biometric log-in options, which can help users who struggle with remembering passwords. Single sign-on simplifies access but does not change the password issue; BitLocker is for disk encryption and does not assist with log-in, and User Account Control is a security feature that prompts for approval but does not provide an alternative authentication method.